Frequently Asked Questions

If you don’t find the answer below, we’re happy to answer all your enquiries –

please feel free to call us on our toll free number – 1-855-514-3539.

General


Our preserves are shelf stable for one year – once opened, refrigerate and enjoy within 3 months.

Let’s talk! We’re always excited to collaborate on new creations – drop Lee an email to start the conversation… lee@thepreservatory.com

Absolutely! Send us an email info@thepreservatory.com and we’ll work to create a custom gift for all your awesome clients!

Great question! (Yes, we made it up!) Simply fruit, sugar and fresh lemon juice combined with all natural flavour add-ins – real wine, alcohol, spices, and herbs. We do not use pectin, there’s nothing wrong with adding it…it’s a personal preference and, unless you need to have your spoon vertical in the jar, not really necessary 😉

We sure do! We can even do a custom label for our 40g or 110g jars, with your names and wedding date in the colour of your choice. Contact us for pricing and more information – info@thepreservatory.com

Online Shop


If you would like to send a gift, please notate your request in the comments box during checkout. We will do our best to fulfill your request. If we require anything further, we will contact you directly.

You’ll find all your answers on our Shipping Page – click below to get over there…

shipping information page

We can ship anywhere, however shipping overseas orders is quite costly, see our shipping rates to see if make sense for you.